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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hugo Hernandez

April 25, 2025

5  out of  5
rating by Hugo Hernandez
"Best customer service and positive attitude very professional Megan answer all the questions I had very patience and adjust to my schedule waiting on hold while making a quote"
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Laura Murphy

April 25, 2025

5  out of  5
rating by Laura Murphy
"Friendly, competent, knows the business and very helpful."
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Spencer Douglass

April 9, 2025

5  out of  5
rating by Spencer Douglass
"Carlos was fantastic with helping me get set up with home insurance. He called shortly after I submitted an online request for a quote and walked me through the entire process. All of the fees and options were laid out and I did not feel pressured to commit to anything. I highly recommend his services for any of your insurance needs and I am very pleased with my experience."
We responded:
"Thank you, Spencer, for sharing your wonderful experience with Carlos. We’re glad to know that he made the process easy and stress-free for you. Your recommendation is greatly appreciated, and we’re always here to assist you with your insurance needs."
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Gina Quintanilla

April 3, 2025

5  out of  5
rating by Gina Quintanilla
"I’m very happy with my experience of starting my policy with Melissa Rodriguez Insurance agency. Meagan was great! She explained everything wonderfully and I was very impressed with her."
We responded:
"Thank you, Gina, for sharing your wonderful experience with us! We're delighted to hear that Meagan was able to assist you so well. We look forward to continuing to provide you with the same high level of service."
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Kyle Gordy

March 26, 2025

5  out of  5
rating by Kyle Gordy
"Jodi was really helpful and helped me get the best Auto insurance"
We responded:
"Thank you, Kyle, for your kind words and for sharing your experience with us. We're thrilled to hear that Jodi was able to assist you in finding the best auto insurance. We appreciate your feedback and look forward to serving you again in the future!"
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Estephany Cadena

March 25, 2025

5  out of  5
rating by Estephany Cadena
"I switched over to State Farm from Allstate and received a better rate for my car insurance. I even bundle my car and home insurance for the first time. It was pleasure working with Carlos Rodriguez. He was very thorough and walked me over my coverage’s details."
We responded:
"Thank you, Estephany, for sharing your experience and for choosing us for your insurance needs. We're thrilled to hear that Carlos provided you with thorough service and that you're happy with your rates. If you have any questions or need further assistance, feel free to reach out anytime."
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Sam Kounthapanya

March 11, 2025

5  out of  5
rating by Sam Kounthapanya
"Meagan is fantastic to work with. She is super friendly and professional in every way when it comes to helping us determine our need for home and auto."
We responded:
"Our team loved reading your review, Sam! We always strive to provide the best service possible, and it’s great to hear we delivered. Thanks for your trust! "
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Hector De La Cruz

March 10, 2025

5  out of  5
rating by Hector De La Cruz
"Meghan was very helpful. She walked me through the policy and helped me understand all that was covered. Overall, a great experience."
We responded:
"Thanks, Hector, for your great feedback! We're delighted that Meghan gave you a positive experience. Your satisfaction is our priority, so let us know if you need anything else."
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Laura Lacombe

March 8, 2025

5  out of  5
rating by Laura Lacombe
"Carlos and Melissa are very responsive and informative. Great customer service!"
We responded:
"Thanks, Laura, for your great feedback! We're glad Carlos and Melissa served you well. Your satisfaction means a lot to us. If you need anything else, just let us know! "
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Charles

March 7, 2025

5  out of  5
rating by Charles
"Carlos made our transfer much easier than I thought it would have been. Super helpful and a great communicator. Looking forward to working with them!"
We responded:
"Thank you, Charles, for your kind words! We're glad Carlos made your transfer smooth. We look forward to serving you with the same dedication."
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Joselito Reyes

March 5, 2025

5  out of  5
rating by Joselito Reyes
"Meagan is such a huge help from quote to getting your insurance. She can work with you on getting you best insurance! Highly recommend to check with her."
We responded:
"We appreciate your business and trust, Joselito! Our aim is to support you through all of life's transitions—thank you for allowing us to be a part of your journey."
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Bob Weatherholt

February 25, 2025

5  out of  5
rating by Bob Weatherholt
"I was very pleased with Jodi Guenther’s help and patience with me, it took a while for me to back to her. Polite but persistent. Hard thing to do. Thank you Jodi."
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Bob—we’re always here for you! "
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Tony Dimitri

February 21, 2025

5  out of  5
rating by Tony Dimitri
"Meagan was AWESOME.....answered all my questions, was timely in her responses and made the whole process smooth and hassle free. Not typically what I'm used to with an insurance company!! Definitely an asset to Melissa's agency & to State Farm!!!!!"
We responded:
"Thank you for your wonderful feedback, Tony! We’re honored to be your insurance team and look forward to serving you for many years to come. "
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Joseph Halberdier

February 12, 2025

5  out of  5
rating by Joseph Halberdier
"Carlos J Rodriguez was a great help with finding me the exact auto and life coverage I needed after progressive unepectedly raised my rates significantly. He was very helpful and personable and I would reccomend him to anyone looking for new coverage or better rates."
We responded:
"Joseph, thank you for your wonderful feedback! We're thrilled to hear that Carlos J Rodriguez was able to assist you with your auto and life coverage needs. Your recommendation means a lot to us. We appreciate your trust in our agency. "
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Mary Lanier-Evans

February 11, 2025

5  out of  5
rating by Mary Lanier-Evans
"We worked with Jodi Guenther to obtain new auto, home owners and personal property insurance. Jodi was easy to talk with, discuss options and assisted in making the right decision for us. I appreciate her knowledge and patience during our discussions."
We responded:
"We’re so glad we could help you find the right coverage, Mary! We believe in making insurance personal, and we’re happy to hear that reflected in your experience. "
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Faviana Cano

February 7, 2025

5  out of  5
rating by Faviana Cano
"Jodi was the best help for me, just what I needed to help direct me with all my paperwork. She did it with a smile and grace."
We responded:
"Your review put a smile on our faces, Faviana! We’re so happy we could help—thanks for trusting us with your insurance needs!"
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Outdoor Janitor

January 29, 2025

5  out of  5
rating by Outdoor Janitor
"Been with Melissa Rodrigues, in Georgetown, (& Lauren & her several other employees) for around 5 years, after my previous longtime State Farm agent in Austin retired. When I’d in quick succession had losses includng extensive repairs hitting a cement pillar, and some fender-venders, State Farm corporate understandably cancelled my policy (after always promptly covering everything!)— when I sadly totalled a truck, 3 1/2 years ago. I moved on to another insurer, for 3 years.But I was totally surprised, last month, in December 2024 when Melissa Rodrigues office called ME to say my record was now back to a spot where we could save $1,000 / year on our already-existing State Farm homeowner policy, if we came back to State Farm, and bundled my biz truck policy with homeowners, —and save an additional $420 / year over my liability premium with Kemper, whom I’d switched to. We said “Do it!” A refund check from State Farm for over $1,000 on the homeowner’s came within a month, (since the new discount meant our escrow had overpaid based on our old premium.) Better yet, when my wife’s vehicle died last month of old age and transmission problems, Lauren lit a fire under State Farm corporate, to have underwriting amend our policy, (for only $5.89 / month), to allow my wife to drive the minivan of a friend, now overseas, doing missionary work on Cypress. She will drive that minivan for the next 6 months. (He had dropped his coverage for the duration of his trip) . We just today received the declaration page from Lauren noting we are covered driving this non-owned vehicle, and thanks to God and this hardworking agency, things are turning up roses even after my bad driving streak, several years ago. I recommend both this agency and State Farm in general —and have never had an issue with the resolution of any claim or issue!"
We responded:
"Thank you for sharing your experience with us. We're thrilled to hear about your positive journey with our agency and the support from Lauren and the team. Your recommendation means a lot, and we're delighted to have you back with State Farm."
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Robert Fossier

January 27, 2025

5  out of  5
rating by Robert Fossier
"Tracy Taylor reached out to me today to inform me of my upcoming renewal and additional policies that may benefit me. Tracy was a pleasure to speak with, informed me of possible discount opportunities for my existing policies, and when I explained to him that I was not currently in need of the additional home owner or rental policies he was respectful to the fact that I was not interested."
We responded:
"Thank you for sharing your positive experience with Tracy. We're thrilled to hear that he provided you with valuable information and respected your preferences. Your feedback is greatly appreciated, and we're committed to maintaining this level of service."
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Avery Mottet

January 22, 2025

5  out of  5
rating by Avery Mottet
"I switched to State Farm a few months ago and Lauren has been so helpful! She assisted with me switching insurance companies, purchasing a new vehicle and finding the right coverage for ME! I feel very taken care of with State Farm and I am so happy I switched."
We responded:
"Avery, thank you for your wonderful review! We're thrilled to hear that Lauren has been so helpful with your transition to State Farm and your new vehicle purchase. We're delighted you're happy with our service and coverage. Welcome to the State Farm family!"
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J. Wayne Curry

January 22, 2025

5  out of  5
rating by J. Wayne Curry
"Tracy Taylor with Melissa Rodriguez's office provided me with a full policy review for both auto insurance and renter's insurance. He provided insight and recommendations that, in addition to our awesome God, provides me earthly peace of mind and covers me in a chaotic world where self phones and distractions endanger the roads. He also provided me additional recommendations for health supplemental and umbrella policies that may provide financial security in the future. I thank him for his time, expertise, and commitment to serve."
We responded:
"Thank you for your awesome review! We're thrilled to hear that Tracy provided you with valuable insights and recommendations. We appreciate your feedback and support! "
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Larnell Camus

January 18, 2025

5  out of  5
rating by Larnell Camus
"Tracy Taylor with Melissa Rodriguez's office provided me with a detailed policy review for our family. He offered suggestions and services that will enhance our policies and save us money. We appreciate the time and quick response!"
We responded:
"Larnell, thank you for your wonderful feedback. We are delighted to hear about your excellent experience working with Tracy and we look forward to continuing to serve you! "
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Rhiannon Winstead

January 17, 2025

5  out of  5
rating by Rhiannon Winstead
"Jody was super helpful with helping get my policy set up she answered all my questions and looked up prices for me when I asked about payment amounts"
We responded:
"Thank you for your wonderful review. We're thrilled to hear that Jody was able to assist you effectively with your policy setup. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Rob Riojas

January 16, 2025

5  out of  5
rating by Rob Riojas
"Impressive professionalism...Melissa was prompt to respond, pleasant to work with...Highly recommend for all your insurance needs!"
We responded:
"Thank you for your outstanding review and recommendation. We're thrilled to hear about your positive experience with our team's professionalism and promptness. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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NIKKI

January 15, 2025

5  out of  5
rating by NIKKI
"She was wonderful and amazingly helpful with my policy. She asked all the right questions to get the right policy I needed. She also helped me get life insurance as well. 10 out 10 would recommend state farm to anyone"
We responded:
"Thank you for your glowing review! We're thrilled to hear that you found our service helpful and that we could assist you with your policy and life insurance needs. Your recommendation means a lot to us. "
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Blanca Reyes

January 9, 2025

5  out of  5
rating by Blanca Reyes
"I am so grateful for Jodi. She has been a blessing in helping set me up with new auto and renters insurance. Her knowledge is amazing. Jodi kept in contact with me until the end of my enrollment process. Thank you Jodi and State Farm."
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Jodi provided exceptional service in setting up your auto and renters insurance. "